Refund Policy
If we have received an overpayment or duplicate payment for an account by credit card/debit card, we will make every effort to refund those payments by the same means. If we are unable to refund electronically then we will issue a refund cheque to the individual/company indicated as having made the payment. If we have identified the overpayment, we will provide a refund to individual/company who provided the payment.
Refunds are processed within 60 days.
Payment Cancellation Requests
In the event of an error or overpayment, you must contact us at payments@lerners.ca or trustpayments@lerners.ca. Lerners will use all reasonable efforts to cancel the payment or provide a refund.